SEND Travel Trainer Support Worker– Ealing Mencap


Salary:         £22,392 per annum

Hours:          40 h/w term time and 35 h/w during school holidays

Contract:     Funded till 31/03/2020 (with potential for extension)

Location:     1 post based at the Lido Centre, West Ealing, London W13 9LA

This role will require frequent work in both Ealing and Hounslow and surrounding boroughs


Responsible to: Travel Training Project Manager


An exciting and challenging opportunity has become available in our successful travel training team, providing young people and adults with Special Educational Needs and Disabilities (SEND) with the skills to be able to travel on public transport and improve their life skills, promoting independent travel for our most vulnerable young people. 

The successful candidate will be expected to deliver person-centred travel training to in individual or group of students to enable them to travel independently on public transport and will involve travelling with them until they are confident travellers. They will also be expected to share responsibility for developing and expanding the work of the project.

This role means you will be out in the community teaching each day, and work with several trainees over the week in order to reach their independence. Each day is different, a mix of community based sessions, meetings with parents/carers or schools and keeping up to date with admin during time spent in the office. With your own caseload of trainees, you will work towards the projects targets. This means we need someone who is enthusiastic and confident and has the ability to work effectively on their own and as part of a team.

You will be given a comprehensive induction when you begin, with training on how to deliver our training program before you take on any casework independently.


The successful candidate will therefore need to have;

  • Experience of working with people with learning and physical disabilities and families from a range of backgrounds.
  • Effective time management, with ability to prioritise tasks and work independently.
  • Ability to effectively work towards targets
  • Experience in relating positively to people with a learning disability and their carers/parents
  • Excellent communication skills, both written and verbal.


Applicants with experience of working with students with learning and/or physical disabilities, particularly in a teaching or training capacity, would be most welcome.


Our travel trainers have progressed onto become teachers, social workers and project managers within the charity, as a result of the skills they have learnt with us!  It is an excellent opportunity to develop your professional skills and experience, whilst working directly with young people with disabilities and making a lasting difference to their lives.


For an informal discussion about the role, please contact Annemarie Braganza- Hawkins, Travel Training Project Manager, on 07790 358861.


Closing date for applications is the 31st of January, with interviews to be held Friday 8th February 2019 at The Lido Centre, West Ealing W13 9LA  


Application Information

  • Application Form:  Word  | PDF

  • Job Description & Person Specification: PDF

  • Asylum & Immigration information:  Word |  PDF

  • Diversity Monitoring Form:  Word |  PDF



    “Ealing Mencap has a passion…………………………. a passion for changing lives”.

    Our Vision

    Everyone we support will have the opportunity in life to reach their potential.


    Our Mission

    We campaign for people’s rights, create opportunities, showcase our customers’ talents and skills, and break down barriers to overcome isolation and change lives.


    Our Values

    • We are Brave - we have the courage to demand better for our customers, be open to new ideas, and stand up to inequality wherever we see it.
    • We are Innovative - we take a "can-do" approach, offering person-centred support in a flexible way, and be forward thinking to ensure our services are the best they can be.
    • We are Approachable - we will be there to listen to our customers and partners, and welcome new opportunities for collaborations and partnership work.
    • We are Respectful - we will value the contributions of every one of our customers and staff, thriving on the different viewpoints and ideas that diversity offers.

    Ealing Mencap is a charity dedicated to providing advice and high-quality social, personal development and training opportunities for people with learning disabilities, as well as their families and carers, in the London Borough of Ealing and nearby.

    Ealing Mencap makes a huge positive contribution to the lives of the children and young people that use their services, and also to their families. They do this by:

    • Offering a range of after school activities which enable their children to socialise and develop confidence and new skills
    • Training and supporting children and young people in a range of critical life skills especially independent travel training;
    • giving families a much-needed respite break from their caring responsibilities;
    • Raising awareness about those with additional needs in the Ealing community.

    “We are a local group that is affiliated to the national Mencap, but we are independently run and funded.  Ealing Mencap has existed for more than 50 years, founded originally by a committed group of local parents and carers in 1965. They continue to keep their Ealing families at the heart of their services as they strive for a better future for children and young people with disabilities. For many years, social clubs and other services were run on a voluntary basis until the late 1980s, as the focus shifted towards local charities employing staff to deliver services to a professional standard.

    The years since then have seen steady growth in the overall number and diversity of services that Ealing Mencap offers, with our priorities to improve people’s quality of life, campaign, enable participation, and give people a voice, at the heart of all that we do. Ealing Mencap are proud of their charity’s roots. In 2016/17 we worked with over 2000 children and adults with learning disabilities.”

    Reaching Our Potential

    In 2017 we launched our three-year strategy plan Reaching Our Potential, which outlines our vision, mission and values. After consultation with our staff, our customers and carers, we are confident that the plan gives us a clear direction to offer the best possible support to anyone who comes to Ealing Mencap. You can read the full version of  'Reaching Our Potential' here