We recognise that everyone’s needs are different and personal to them, and that some people want an individually tailored service just for them.

Our 1:1 PA service does just this, carefully matching each customer’s needs, wishes and expectations to a PA/Support Worker that they feel can best help them to live their life as they choose to achieve their desired outcomes.

The service is regulated by the Care Quality Commission and has recently achieved a rating of Good - you can see the full report by clicking the link above.

Our Personal Assistant Service is available to people living in their own homes and can include the provision of personal care, over-night support, and assistance with accessing the community. We work with each person to help make sure that the support we provide enables them to make use of the home safely, access local community facilities, and enjoy a positive improvement in their quality of life and wellbeing.  

The service usually costs £17 per hour and can be purchased using Personal Budgets, Direct Payments or private income.

Our minimum booking is 3 hours per day.  

Because this is a uniquely personalised service we only recruit staff once we have agreed the full package of care and support required. This can take around 12 – 15 weeks.  

For more information you can download the Personal Assistant Service information leaflet, or to discuss the service with us please call 020 8566 9575 or email This email address is being protected from spambots. You need JavaScript enabled to view it..



There’s a huge amount of trust and faith that we place in this kind of support, which has been rewarded. Because we knew the people caring for our daughter, there was no doubt in our minds that she’d be given the best support and care. As a parent what more can you ask?  We’d certainly recommend this to anyone else.  It was faultless. - Parent  

The support staff  I have come into contact with are enthusisatic and clearly respect and value the customers they support. - Social Care Professional